Career Path & Education

Clinical Operations Manager

• March 2020 to present

Clinical operations management of multidisciplinary teams in Home and Community Care clients within the Specialized Community Services Program for the Complex and Medically Frail (SCSP-CMF)

- Tri-cities and Surrey Communities -

Clinical Project Quality
Improvement Leader

• July 2019 to March 2020

Primary Care Network initiative implementation - quality improvement, collaboration, and care management practice sustainment of initiative

- Surrey Communities -

Clinical Operations Supervisor - Home Health Program

• August 2017 to July 2019

13 yrs 3 mos

Vancouver Coastal Health

Supervising clinical operations of multidisciplinary teams in Home and Community Care

- Vancouver Community -

Acting Home Health Clinical Operations Manager

• November 2018 to May 2019

Interim operations management of interdisciplinary team members

- Vancouver Community -

Clinical Project Lead -

Home and Community Care - Primary Care Home

• July 2016 to August 2017

Project Lead Clinical Resource Nurse - Home Health Program & Primary Care Home - Home Health Enhancement Program for Community Primary Care Clinician role development and implementation

- Vancouver Community -

Clinical Educator - Home Health Program

• March 2014 to July 2016

Home Health Front-line Educator - multidisciplinary teams

- Vancouver Community -

Clinical Educator - Home Supports Program

• Oct 2011 to February 2014

Home Support Educator leading contracted Home Support Providers on following and adhering to VCH Home Support Guidelines in collaboration with other VCH regions and FH services

- Vancouver Community -

Clinical Coordinator - Home Health Program

• September 2007 to September 2011

Clinical coordination of multi-disciplinary teams serving Home and Community care for the Downtown Eastside

- Vancouver Community and Mental Health Services -

Intake Nurse - Home Health Program

• March 2006 to August 2006

Intake and referral coordination for clients to Community Health Services - Home Health Program

- Vancouver Community -

Transition Services Coordinator - Acute to Community Transitions

• September 2005 to February 2006

Transition and coordination of services from Acute to Community for Home Health Services and Facilitation of access and flow for patients transitioning from acute to community or alternate level of care

- Vancouver Acute and Community -